Terms and Conditions of Use


XpressDox takes document assembly to a new level. Not only is it one of the most powerful document assembly systems on the market, it is also one of the most versatile. Author templates for use in Microsoft® Office Word, and you can also run them securely via your Internet browser from anywhere in the world. And if that isn't enough, you can even launch templates from a hyperlink on your firm's website, allowing customers or prospects to fill in their own forms.

Use of Our Web Site

You are welcome to browse our web site and make legitimate purchases. You may not use our web site for any other purpose, including without limitation, making any speculative, false, or fraudulent purchase. You may not copy, reproduce, republish, upload, post, transmit, distribute our web site or its content. Deep linking, embedding, or using similar technology on our web site or its content is not allowed. If you use our web site or content in an unauthorised way you may violate applicable copyright, trademark, or other intellectual property laws and other laws.

Disclaimer of Warranty

Our web site and its contents are provided as is without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement.

XpressDox, who is the owner of this site, the authors of the content, and in general anybody connected to this web site in any way assume no responsibility for errors or omissions in the web site or its contents. No person connected with our web site or its contents warrants, guarantees or makes any representation regarding the safety, reliability, accuracy, correctness, or completeness of its contents, and shall not be liable for any direct, indirect, general, special, incidental, or consequential damages, including without limitation, data loss, lost revenues, and lost profit, which may result from the inability to use our web site or its contents, or the correct or incorrect use, abuse, or misuse of our web site or its contents, even if informed of the possibilities of such damages. No person connected with our web site or its contents assumes any obligation or responsibility.

You may not use our web site or its contents in any place where the law does not allow this disclaimer to take full effect.

Rights We Reserve

We reserve the right to:

  1. Modify or withdraw, temporarily or permanently, all or any part of our web site, with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of our web site or its contents; and/or
  2. Change these Terms & Conditions of Use from time to time, and your continued use of all or any part of our web site following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Terms & Conditions of Use have been changed. If you do not agree to any change to the Terms & Conditions of Use then you must immediately stop using our web site and its contents.
  3. We will use our reasonable endeavours to maintain our web site and its contents. Our web site and its contents is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of our web site and its contents or because of a failure, suspension or withdrawal of all or part of our web site and its contents under any circumstances.

Cookies and Tracking

Our web site may use cookies or tracking technology depending on the features offered. Tracking technology is useful for gathering information such as browser type and operating system, tracking the number of visitors to our web site, and understanding how visitors use our web site. Cookies may help us customise our web site for visitors. Although personal information cannot be collected via cookies and other tracking technology, if you previously provided personally identifiable information cookies may be tied to such information. Aggregated, deidentified cookie and tracking information may be shared with third parties.

Third Party Links

Our web site and its contents may link to other web sites or content. You acknowledge and agree that we are not responsible for the availability of linked web sites or contents, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content, including misrepresentative or defamatory content, of such web sites or content, including without limitation, any advertising, products or other materials or services on or available from such web sites or content, nor for any damage, loss or offence caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on such external web sites or content.

Delivery Policy

When you make a purchase through our web site legal obligations arise and your right to refund of money charged to your credit card or paid in any other way are limited by our Terms & Conditions of Use. You must not make any purchase through our web site unless you understand and agree to all these Terms & Conditions. Once you make payment for your purchase, it is deemed that you have read and understood the Terms & Conditions for such a purchase. If you have any queries please contact us before making any product or service purchase through our web site.

You must ensure your correct shipping email address is provided from the outset as title and risk will pass to you once the software has left our servers.

When emails are returned to us undelivered we will make reasonable commercial attempts to contact you to make arrangements for reshipment.

Order processing

We will not begin to process your order until we have received a confirmed order and validated or received full payment.

Refunds and Returns Policy

If for any reason you are not satisfied with your purchase, you may return it by advising us in writing of your cancellation, signed by the person who made the original purchase. If your purchase is returned within 90 days of original purchase, you will receive a full refund of your purchase price. No refunds will be processed longer than 90 days from original purchase.

Feel free to contact us on +27 (0)861 265 376 with any other questions you may have. If you order is incomplete or incorrect, please contact us via email at s u p p o r t [at] x p r e s s d o x [dot] c o m, or call +27 (0)861 265 376 between Monday and Friday, 09h00 to 17h00 CAT.

Payment Options and Pricing

Transactions will be processed in South African Rands (ZAR). Your total order price will include the price of your purchase plus any additional charges, calculated on the day of shipping. We reserve the right to change pricing at any time without prior notice.

You may make payment by VISA, MasterCard, American Express, or Diners credits cards, or by EFT into the bank account of XpressDox, the details of which will be provided on your invoice. The merchant outlet country at the time of presenting payment options to you is South Africa.

Credit card transactions will be acquired for XpressDox via Paygate (Proprietary) Limited, who are an approved payment gateway for First National Bank. Paygate uses SSL3, the strictest form of encryption, and no credit card details are stored by our web site. You may visit Paygate to view their security certificate and security policy, or to find out more about the services they offer.


We may monitor any activity and content associated with our web site. We may investigate any reported violation of these Terms & Conditions of Use or complaints and take any action that we deem appropriate, which may include but is not limited to, issuing warnings, suspending, terminating, or attaching conditions to your access to, and/or removing, any materials from our web site.


These Terms & Conditions of Use are exclusively governed by and construed in accordance with the laws of the Republic of South Africa, whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.

Updating These Terms & Conditions of Use

We reserve the right to change, modify, add to, or remove from portions or the whole of these Terms & Conditions of Use from time to time. Changes to these Terms & Conditions of Use will become effective when those changes are posted to our web site. It is the your obligation to periodically check these Terms & Conditions of Use at our web site for changes or updates. Your continued use of our web site after changes or updates are published will be considered notice of your acceptance to abide by and be bound by these Terms & Conditions of Use, including the changes or updates.

Your Consent

You understand that all trademarks and trade names used on our web site are the property of their respective holders. You hereby accept these Terms & Conditions of Use. You undertake not to copy or duplicate any trademarks or trade names directly or indirectly in any way and understand the legal implications of doing so. If you are found to be in violation of these Terms & Conditions of Use you understand that you will be held liable for all legal costs incurred by XpressDox for any civil action or any legal action deemed necessary against you.

Contact Details

This web site is operated by XpressDox (Proprietary) Limited, based in South Africa.

XpressDox (Proprietary) Limited
Physical and Postal Address Unit 1, 93 North Road
  South Africa
Web site: https://xpressdox.com
Telephone: +27 (0)861 265 376
Fax: +27 (0)86 674 7100